UK DELIVERIES
Please find our shipping prices below. All weights are shown on the product pages on the website.
Shipping depends on the total weight.
- – Larger items(over 1kg) will be shipped via courier APC at the standard courier shipping rate. Some fragile mosaic items and silver jewellery of higher value will be shipped via courier.
- – Small parcels are sent with whistl ( passed onto Yodel) on a 48hr tracked service.
- – Shipping times given are after despatch of the order, not the day of placing.
- – Small parcel are the following size – Max L 45cm. x W 35cm. x D 16cm, if the package exceeds this then the shopping cart will charge for courier delivery (£4.99)
- We also have a Courier Express Service which is for same day dispatch of your order if placed before 1pm ( Excluding Weekends and Bank Holidays) for a additional £3.00. Please note this does not guarantee next day delivery.
- Deliveries to EU countries – Customs fees / taxes may be applicable when the goods arrive to the receivers country, this is payable by the receiver.
If orders are refused at the customs due to non payment of said fees then the order will be refunded for the item only.
ZONE 1 – UK Mainland | ||
0-99g | 100g – 999g | 1kg+ |
£2.99 | £2.99 | £4.99 |
OUTLYING REGIONS
ZONE 2 – Northern Ireland BT | ||
0-99g | 100g – 999g | 1kg+ |
£2.99 | £2.99 | £12.50 |
*Delivery can take upto 5 working days
ZONE 3 – Scottish Highlands & Isles , Channel Islands , Scilly Islands | ||
0-99g | 100g – 999g | 1kg+ |
£2.99 | £2.99 | £12.50 |
**The following postcodes fall into the Scottish Highlands and Isles.
AB37-AB38, AB41-AB56, FK17-FK21 , HS, IM, IV1 – IV56, KA27 & KA28, KW, PA20 – PA49, PA60 – PA78, PA80 – PA88, PH17 – PH44, PH49 & PH50,PO30 – PO41, TR(21-25), ZE
European Shipping –
ZONE 4 – Ireland , Austria , Belgium , Czech Rep , Denmark , France , Germany , Hungary , Luxembourg , Netherlands , Poland, Italy , Lithuania , Portugal , Spain , Slovakia , Slovenia, Sweden, Bulgaria , Estonia , Finland , Greece , Latvia , Romania. | ||
0-499g | 500g-25kg | 25KG+ |
£10.00 | TBC | N/A |
*PLEASE NOTE ORDERS TO THE EU MAY BE SUBJECT TO CUSTOMS FEES PAYABLE BY THE RECEIVER.
ZONE 5 – Switzerland , Norway | |||
0-499g | 500g – 999g | 1 – 25kg | 25kg+ |
£10.00 | £13.00 | £25.00 | TBC |
ZONE 6 – USA , Canada | |||
0-499g | 500g – 999g | 1 – 2kg | 2kg+ |
£12.50 | £18.00 | £35.00 | TBC |
ZONE 7 – Rest Of World |
By Quotation – Please email hello@aromset.com |
International Standard Service
Small items up to 500 grams (including packaging) can be shipped as DHL Packet Plus. This service is tracked and signatures are available on over 80% or deliveries.
You will receive an automated email from DHL with your tracking details, you can track your order here;
https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB
*For ZONE 6 , if bulky or high quantity of items purchased then the shipping price will be more than the standard price paid as this is based on the total volume weight of the order, and therefore you will be notified about this by email.
Please note: we are unable to send liquids by DHL packet plus (such as fragrance oils, essential oils, massage oils and room sprays).
Shipping Dangerous Goods
Some of our products are classed as dangerous goods (Pure Essential oils, Blends, Essential oil Mists, Room Sprays, Organic essential oils or products which contains alcohol such as Aroma Mists or Perfumes.) We can confirm that we can Ship Dangerous Goods by road ONLY. We are unable to send dangerous goods by air.
UK SHIPPING TERMS AND DETAILS
DESPATCH TIMES
We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3-4 working days,
UK Orders should be delivered within 3-5 working days after despatch. ( please bear in mind there may be a slight delay with royal mail especially during the current situation) so please allow upto 7 working days for delivery.
If Courier Express Service shipping option is chosen then orders once dispatched are delivered the next working day with APC.
METHODS OF DELIVERY
Nie wiem czy to jest nam potrzebne w sklepie dla klienta?
For UK courier orders we use the courier APC when your order is despatched you will receive an automatic despatch email and tracking details.
Orders sent via the postal service (small parcel) are sent with Whistl , You will receive a tracking number in the dispatch email, however this is only a partially tracked service.
For large furniture items these will need to be shipped on a pallet. Please provide your customers contact number as the shipping company would require this for any help with delivery. We unfortunately cannot ship a pallet delivery until we have this information.
We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3 working days,
For orders placed after 4.30pm, the working day commences at 8am the next day.
BFPO/PO BOX ADDRESSES
We cannot ship to a PO Box address via courier within the UK
Please contact us before placing an order to a BFPO address that is a courier delivery as prices will vary.
PACKAGING
Bathroom products such as soaps and bath bombs come with the ingredients list.